About Firestone Complete Auto Care
Firestone Complete Auto Care in Middletown, DE, offers a range of services for vehicles, including tire sales, maintenance, and repairs. The business serves every make and model. Customers can choose from services like oil changes, brake inspections, and engine repairs. The team is known for its politeness and professionalism, with staff described as friendly, knowledgeable, and professional. They explain needed work and the final cost before starting repairs. Customers can wait for their vehicle in the clean waiting room. Firestone Complete Auto Care is committed to providing reliable and affordable service. They prioritize customer understanding by explaining technical details clearly, offering helpful guidance. The team strives to expedite service, with work sometimes completed faster than told. The business is a first-rate operation, treating customers with courtesy and professionalism.
The service quality the people that you deal with, how they help you and keep you informed. I say that Firestone coming to Middletown was the best thing that could’ve happened to Middletown. I worked with Marcus and Dan and both of them were incredible. Damn was very informative and helped get my account straightened out. Keep up the good work.
Bill and his team are incredibly kind and professional. They are always honest, even with how long my car will take. They always have clear communication and communication expectations.
Today, I witnessed a customer who was complaining about the team not running to their car as soon as they handed them the keys and dropping everything. Honestly, the customer claimed they were giving her attitude and tried correcting their speech. It was like she was trying to pick a fight. The team handled themselves so professionally and were nothing but kind.
After the customer left, a team member had apologized for my inconvenience. It wasn’t necessary, but truly am...read full review
Walter a young man who works there assisted me when my tire was completely flat changed my tire as the store was closing He put my spare tire on my car
Please let him know his kindness is appreciated