About Compass Energy Inc.
Compass Energy Inc. is a reliable and professional full-service HVAC, heating, air-conditioning, and petroleum company serving Sussex and Wicomico counties. Their service techs are punctual, courteous, and meticulous, taking care to protect floors and furniture during installations. They are knowledgeable and willing to explain equipment operation and maintenance in detail. The company's staff, from phone operators to field technicians, provide excellent service, ensuring a great customer experience. Recent reviews highlight the pleasant, professional, and thorough service provided, with many customers noting the efficiency and responsiveness of the call center staff. Technicians like Craig and Mike are recognized for being thorough, professional, and personable on site. Customers appreciate the quick response times, as seen when a unit was diagnosed promptly, revealing a wiring issue rather than a unit malfunction. With their expertise, friendly approach, and commitment to customer satisfaction, Compass Energy Inc. is a trusted choice for all HVAC needs.
Our technician, Craig, was outstanding. He arrived promptly to perform our winter service on our HVAC. He was very thorough making sure the system was working at top performance. He was very open to answering question while servicing the system. Would high recommend Compass for all your HVAC needs. Great people make great companies, Compass is certainly one of them. Thank you Craig and Compass.
Compass listened to the problem that I was having and scheduled a service call the next day to address it. The technician was knowledgable and spoke about what he did and the continued maintenance on our heating system.
Prompt, efficient, polite, respectful, friendly and knowledgeable.