About Toppers Spa/Salon Dover Downs Hotel & Casino
Toppers Spa/Salon at Dover Downs Hotel & Casino is an award-winning spa and salon that has been providing beauty and wellness services since 1981. With five locations across Pennsylvania, New Jersey, and Delaware, Toppers offers a variety of treatments including massages, facials, hair services, nails, and waxing. Guests have reported wonderful experiences at Toppers, praising the friendly and personable staff committed to making each visit relaxing. Many have highlighted specific services, such as massages with Gina and facials with Lauren, noting that these treatments left them feeling rejuvenated and glowing. The staff is described as knowledgeable and attentive, ensuring that clients receive the full benefit of their scheduled services. However, some reviews mention that certain amenities are currently unavailable due to renovations. The locker room is under construction, which limits access to showers, robes, and other typical spa offerings. While the spa has a quiet waiting area, guests have expressed a desire for more complete facilities, such as saunas and whirlpools. Additionally, there are some concerns about understaffing affecting service availability, particularly for manicures and pedicures. Despite these issues, the majority of guests still recommend Toppers for its quality service, friendly atmosphere, and effective treatments. The pricing is considered fair, and clients appreciate the various specials offered throughout the week. Overall, Toppers Spa/Salon stands out as a delightful retreat amidst the casino environment, providing a welcome escape for those seeking a moment of relaxation and self-care in Delaware.
I had a wonderful experience at the spa. All the staff I encountered were friendly and personable. It seemed like everyone truly wanted me to have a relaxing visit. My massage was with Gina, it was lovely and I would recommend her. Gina also ensured I received all my massage time as it was scheduled for 1pm and her previous message went over so I was not seen until about 1:10pm. I was relaxing so I was not concerned about the delay. It was kind of Gina to communicate she would spend the necessary time for my massage even if the schedule was off. I got what I paid for and I was impressed. My facial was outstanding, I left glowing and hydrated. My facial was with Lauren...read full review
The ONLY reason I am giving this a 4star is due to the pricing and the staff. (Let me be clear- not owners or management or services available or amenities) but the actual staff is wonderful, super friendly, amazingly helpful, listens to concerns, offers suggestions and extremely knowledgeable. Lauren did my facial and she was fabulous! I fell asleep which is always the sign of a phenomenal treatment. Front desk staff went above and beyond even so much as to give me her cell to text if I needed to change my booking after hours due to some extenuating circumstances I had shared.HOWEVER the owners/management have failed their staff by not fixing things that should have...read full review
Hands down my favorite place in all of Delaware. It's such a refreshing surprise from its surroundings. The casino is nice sure but this spa. Is glorious. I've had several services. The price is worth it.