Me and my wife stopped in at the show room of window world of Delmarva and were very impressed with the customer service and the professional staff. We just had our design consultant John Michalik look at all of the windows and door that needs replacing. He was very professional and knowledgeable of the the products that window world of Delmarva offers. John took the time to explain all the options and showed us how the windows and doors are build and how they will be installed and answered all of our questions. I highly recommend that if you are in the market for home improvement to give them a call. Timmy and Barbara McCready
About Window World of Delmarva
Window World of Delmarva is a local business that offers a range of home improvement services, including windows, siding, and gutters. Customer reviews highlight the knowledgeable and patient sales representatives who provide useful information to clients. Recently, a customer mentioned their positive experience with design consultant Joseph Bay, who was thorough and well-informed about the products. He took the time to explain the options and installation process, answering all questions thoroughly.
Many customers appreciate the quality of work and customer service, noting continuous communication from initial measurements to installation. One customer shared their satisfaction with the installation of a picture window, describing it as neat and professional. Another customer expressed love for their completed 3-season room and mentioned that while a metal door plate and one screen needed replacement, customer service was receptive and expected to follow through. Additionally, a customer noted that their window replacement process went smoothly, with the installers Tim and Kevin keeping them informed throughout. Overall, the feedback suggests a mixed experience, with high praise for certain staff and the quality of work, alongside some challenges with communication and delays in the ordering and installation process.
Reviews
Window world did an amazing job with our warranty, the technician Robert was amazing. He made sure everything was working properly that I didn’t even know had issues. He called while on way, was prompt and efficient taking care of the replacement windows.
I’ve had a great experience with Window World. First, they supported me with a warranty transfer when an issue came up with my windows (as a new homeowner, I hadn’t realized I could transfer the warranty and thought we’d have to pay to replace them).
Then Robert, one of Window World’s service technicians, was fantastic. He called ahead to let me know when he’d be here, he was kind and respectful, replaced the two windows quickly, and went above and beyond — checking all the other windows under our warranty to make sure the same issue wasn’t on those as well. He showed me how to use the window block levers when I told him my concerns about my toddler unlocking/opening… read full review
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Good to know
- accepts credit cards
Location
36427 Sussex Highway, Delmar, DE 19940
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