About SERVPRO of Dover/Middletown
SERVPRO of Dover/Middletown is a trusted company that provides restoration services for properties affected by water or fire damage. They have a professional team trained to handle emergencies, from small to large-scale events, with expertise in cleanup, pathogen and biohazard cleaning, and construction services. The company's reputation for professionalism and expertise in restoration services is positive. Customers praised the friendly and knowledgeable staff, including Joe, John, and Joe Lovell, who were responsive, attentive to details, and worked within the customers' timelines. They also appreciated the company's one-stop-shop approach and the use of specialized equipment to ensure thorough and efficient restoration. One customer mentioned a young employee with a rude attitude, but this appears to be an isolated incident. Overall, SERVPRO of Dover/Middletown is a reliable and trustworthy provider of restoration services, as evidenced by the positive feedback from satisfied customers.
Chris Sherman served as my contact helping to arrange and follow through on work performed by contractors making repairs for areas damaged in my home after a pipe burst.
Chris not only explained how and what was going to be done but as the work was being completed he constantly stayed in contact with me. This made the process easier while repairs were being made.
I would not hesitate to contact Servpro if needed in the future, and of course, request Chris.
Josh and Craig did an amazing job mitigating our water leak and getting our flooring and cabinets removed. They were professional, kind, courteous and prompt. They communicated with us so well during the entire process. They took great care in moving our furniture and protecting our belongings and they kept everything clean and dust free. These guys really did an amazing job. I am so happy State Farm recommended them and I am so thankful for the great job they did.
Josh & Craig were amazing. Thanks again Josh as this is my second time working with him. Enjoyable interaction, customer service is amazing, and ServPro work is always completed accurately and efficiently. Thanks again for everything.