I have an insight home. I have lived here for 11 years. I moved in when it was new. Since I have been here I have replaced all the appliances. The ac/ heating unit. The windows. Had a disagreement over the cracks in the foundation and now have roof issues. What did insight cover on all of these issues. ZERO. Nothing is ever there responsibility. Even though it says in the handy dandy book that they will cover windows they did not. My advise. Have a thorough home inspection before buying. The roof issues were caused by workmanship.
February 2024
My biggest advice I can give to you is DO NOT go to settlement until everything is fixed, we have waited over one year for a kitchen cabinet and other repairs and they didn't do them willingly, and when they try to rush you through your walk through, don't let them, they will deny any further work after that first walk thru, once they have your check, they do not care about you or your home, so be sure to get it all done in advance. I've read other reviews and so much that I read is the same as our story. Nice home, but beware, a year later we should not be dealing with these issues.
January 2024
We started our journey with insight homes in december of 2019 and we took possession of our home on June 26,2023. Our Insight Homes sales agent, Dave, made our buying experience as difficult as possible. Each time we selected a lot and arranged to see it, Dave came up with reasons why they were no longer available for sale. After several losses, he revealed that he could hold a lot if we made a deposit. This did not help because on day 5, after giving the deposit, Dave recommended that we take our deposit back. Lots are not held longer than 4 days. We instructed him to hold on to the deposit and to find another lot. After completing paperwork on a lot, Dave called sadly... read full review
I have an insight home. I have lived here for 11 years. I moved in when it was new. Since I have been here I have replaced all the appliances. The ac/ heating unit. The windows. Had a disagreement over the cracks in the foundation and now have roof issues. What did insight cover on all of these issues. ZERO. Nothing is ever there responsibility. Even though it says in the handy dandy book that they will cover windows they did not. My advise. Have a thorough home inspection before buying. The roof issues were caused by workmanship.
My biggest advice I can give to you is DO NOT go to settlement until everything is fixed, we have waited over one year for a kitchen cabinet and other repairs and they didn't do them willingly, and when they try to rush you through your walk through, don't let them, they will deny any further work after that first walk thru, once they have your check, they do not care about you or your home, so be sure to get it all done in advance. I've read other reviews and so much that I read is the same as our story. Nice home, but beware, a year later we should not be dealing with these issues.
We started our journey with insight homes in december of 2019 and we took possession of our home on June 26,2023. Our Insight Homes sales agent, Dave, made our buying experience as difficult as possible. Each time we selected a lot and arranged to see it, Dave came up with reasons why they were no longer available for sale. After several losses, he revealed that he could hold a lot if we made a deposit. This did not help because on day 5, after giving the deposit, Dave recommended that we take our deposit back. Lots are not held longer than 4 days. We instructed him to hold on to the deposit and to find another lot. After completing paperwork on a lot, Dave called sadly... read full review