About Simon Eye - Bear
Simon Eye is an optometry and vision care practice that has been serving patients in Delaware since 1987. The business offers comprehensive eye exams, treatment for eye emergencies and diseases, and a wide range of designer and affordable glasses and contacts for all ages. The practice is known for its friendly and experienced doctors and staff, who strive to provide smooth and helpful service from start to finish. While some patients have noted that the exam rooms could benefit from updates, Simon Eye is committed to addressing patient concerns and resolving issues promptly. The practice has received positive feedback, with one patient highlighting the friendliness of the staff and the attentiveness of Dr. Clapper. Recent reviews have praised the excellent service provided by the opticians, such as Stephanie Flowers, who was able to quickly fix a patient's glasses. However, some patients have expressed concerns about the lack of communication from the front desk staff regarding prescriptions and referrals. The practice is known for its professional and personable staff, as evidenced by the positive experience of a patient who had a medical test performed by Sanaya.
Stopped in at fox run about 15 mins before closing today and had a predicament with my glasses. I was helped by an optician Stephanie Flowers who fixed my glasses within 10 mins and provided amazing service. Thank you so much for all your help. Peter G.
Dr. Benjamin Zwalon attended my husband and me he is professional and kind, have no words on him, but I were not asked by the front desk staff if we wanted our prescriptions or not, even though in my husband's case he even has a procedure to be done somewhere else due to a diagnosis by Dr. Zwalon. To this day we do not know what my husband has, where they are going to refer him, if they have already done so, they offered to call me and I am still waiting . I understand that you do not give the prescriptions for glasses because it is a sales strategy so that we make the glasses with you (which we already did) but I believe that you must at least ask if we want the prescription...read full review
Today I had an appointment at Fox Run Simon eyes. I had medical test performed by Sanaya. She was extremely professional with attention to details.Very informative with instructions and very personable.
This was a very pleasant experience.