About Air Adviser
Air Adviser is a reputable HVACR business providing exceptional service. The company is led by a highly experienced professional with a strong background in the industry. Reviews of Air Adviser are overwhelmingly positive, with customers praising the company's exceptional service, fair pricing, and excellent communication. Customers have highlighted the professionalism and expertise of the team, as well as their ability to complete the work ahead of schedule and leave the work area clean. Josh, the owner, is helpful and responsive, coming out the day a customer called. He goes in depth into the system and potential issues, offering solutions without upselling. Josh and his team provide same-day service and solutions for minor issues. Customers have praised Josh for being honest, recognizing when a unit should still be under warranty and advising accordingly. Air Adviser is a reliable and trustworthy HVACR company dedicated to providing the best possible service. The team is known for their kind, patient, and flexible approach. Their prompt service, competitive pricing, and ability to handle complex installations demonstrate their dedication. Customers consistently praise the professionalism, honesty, and skill of the technicians, making Air Adviser a highly recommended company for heating and cooling needs.
I had a leak in my a/c copper pipe, on a “premium” system that was just 6 years old. Two of the “big companies” came over, charged me just to look at the leak, and then basically told me it was not profitable for them to even try to fix it. Instead, they both wanted to sell me brand new systems at like $4k. I began texting local “smaller guys”, and Joshua was one of the only ones to reply to my text. He looked at my pictures, we discussed options, and then he gave me an estimate (of a few hundred bucks), all over text. He was willing to attempt a patch, even though there was a 50/50 chance of failure. Even better, he promised I wouldn’t be charged at all if the patch failed, so I had nothing to lose. He was flexible with his schedule, arrived on time, was very nice and professional, had the best tools, did the job well, etc. After the fix, the system worked for another 24 hours, but then a second leak developed in a different spot. Joshua came out again in the evening and gave me a second patch for free. Fingers crossed this patch holds. If another leak occurs, I have decided to replace the system. Joshua gave me a new system price that was half the price of the big guys, and told me he would take the money I already paid on the patch, and roll it towards the cost of a new system. Unrelated to my leaking system, I also have a separate ductless mini-split system that hasn’t worked well in the last few years. Both big guys said they won’t even look at it because mini-splits are hard to fix. Joshua says he will at least try, and I wouldn’t be charged if the system couldn’t be fixed. That will be a job for a future date. I won’t be calling the big guys ever again.
I can't recommend Air Adviser and Joshua enough! Choose them for ANY and ALL of your HVAC issues. Here's why: Responsiveness & Punctuality Joshua was extremely responsive - he immediately replied to my request and had me setup for an appointment quickly. He confirmed the request via text and I was also alerted about his confirmation of arrival time in advance - which was exactly on schedule. Work Quality This is where Joshua saved us thousands of dollars! I had another HVAC company, Horizon, come in and investigate an issue with our furnace. The furnace was making an odd noise and not pushing out heat. Horizon sent someone out, charged me $120 for a tune-up, then told me that the furnace was originally installed improperly 10+ years ago, and that, as a result, all of the parts were breaking down and we'd need to purchase and put in a new furnace. (Not what I was expecting!) Less than 24 hours later, Horizon sent a sales rep to follow-up. He then described how the whole system was pretty much shot (it still looks very clean and new), we'd need a new furnace, new ducts, and a new AC. He was going to charge us $16k! Luckily, Joshua came a couple of hours later. He looked at the furnace and, after running a couple of tests, told me it was in good condition. He then investigated the noise and realized that because of the previous windy day, the noise made by the machine was due to the exhaust vent pulling in air, which was causing the motor to work extra hard. He showed me the issue outside, pulled up the weather forecast to confirm direction of wind, and then a compass to show that the wind was blowing directly at the vent. (It was like watching Sherlock Holmes!) The fix? A $5 PVC attachment to the outside vent. So instead of paying $16k for an overblown upsell, I was able to pay Joshua $49 for peace of mind and a life-long trustable HVAC contact. Cost & Value Again, Joshua had the lowest charge for a visit and provided great insight into the ACTUAL problem. He also clued me in to the fact that the other company is known for its ridiculous upcharges and aggressive selling. I highly recommend Joshua and Air Adviser. He's punctual, kind, intelligent, and honest. You can't find anyone better.
Thanks so much for getting the job done! After dealing with someone else slacking for over a month your company has saved the day. I’ll be able to keep my kitchen install date and not have to postpone! What a relief. I appreciate you so much I will absolutely use you again in the future and be referring you to everyone I know :)