Outstanding customer service! I am an infrequent customer, but the other week they lost one of the blouses I had sent for cleaning. They did their due diligence and looked throughout the store and all the piles, and when it couldn’t be found they immediately purchased a replacement and pressed it for free. Thank you!!
I wouldn’t recommend alterations unless you’re in no hurry, but also the tailoring was imprecise and expensive. If you’re not in a hurry, dry cleaning and laundry is good. I find there’s no chemical smell lingering on the clothes. They do have a convenient after hours drop, but delivery service would be an improvement. And oh the many broken buttons over the years!
3333 Connecticut Avenue Northwest, Washington, DC 20008
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