Stewart's Roofing Inc. offers a mix of experiences based on customer reviews. Many clients describe their interactions with the office manager and owner as pleasant, noting good communication throughout the process. The company is praised for its quick response times and efficient service, especially in diagnosing issues, such as leaks. One client appreciated that the technician was honest and did not try to upsell unnecessary services.
However, several reviews raised concerns regarding pricing and transparency. Some customers found Stewart's bids to be on the higher side compared to competitors and noted that certain essential items, like Ice and Water shield or replacement plywood, were not included in the initial estimates. While one reviewer chose Stewart's lower bid, they later felt uncertain about the lack of certain services that other companies included.
Customers noted that while the work was generally completed quickly and professionally, there were instances of mess left behind and some follow-up issues post-installation, such as leaks and flashing problems. Nonetheless, the company was responsive in addressing these concerns.
Overall, Stewart's Roofing Inc. appears to be a reliable choice for roofing services, with many clients expressing satisfaction with the final results and the level of service, despite some reservations about pricing and initial estimates.
Came out quickly and provided fantastic service. Very good about taking relevant pictures and explaining what needed to be done and why. I highly recommend them for the services they provided for my flat townhouse roof and the very old flat metal roof on my garage.
Fantastic crew of guys. Henry was professional, friendly and responsive. He and his guys went above and beyond to get the roof patched up before the rains hit DC and was there to answer any last minute questions.
Washington, DC 20016
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