About Navy Nails And Spa Washington
Navy Nails And Spa Washington is a salon that offers quick service, often taking clients in immediately without an appointment. The staff is generally pleasant and the finished product is good, though the service can be slower than at other places. Reviews note the salon is a good place to go for those in a rush or in need of something quick. However, experiences with specific services vary. Some clients report great service and are happy with their pedicure or gel manicure. Others describe technicians who seem tired or disinterested, though not mean. There are reports of technical issues, such as a dip manicure causing a painful sting for several minutes and a lack of familiarity with creating an ombré effect. The salon may also lack creativity, being unable to execute specific nail designs from pictures. The longevity of gel polish is noted as shorter than at other salons, lasting about two and a half weeks. A significant point of frustration involves payment. Despite a sign stating acceptance of major credit cards, the business has refused card payments, requesting payment through phone apps instead and necessitating cash from an ATM. Overall, the salon provides a functional service with a good finished product, but experiences can be inconsistent regarding technique, design capability, and payment.
I dropped off my wife here for a pedicure and they took her right away without an appointment. She was really happy with the service but, despite having a sign that said they accept Amex/VISA/MasterCard on the door, they wouldn't accept a credit card. They wanted her to use phone apps she didn't have. I ended up having to go find an ATM to get cash.
They took me in immediately which was really nice. However, the lady who did my nails seemed perhaps tired or just disinterested. She wasn’t mean or anything but I felt like I was bothering her. I wanted dip with tip and she took my nails off by sliding under them but I think this made the dip and other liquids sting my nail. It hurt so bad I thought I was having an allergic reaction, but it went away after 5 mins. I don’t believe she was familiar with how to do ombré and she wet and brushed the glitter powder on, instead of dipping the dry brush in and sprinkling it over the nail. It still came out ok but didn’t seem ombré. If you are in a rush and need something...read full review
My niece and I have been here several times. She gets a full-acrylic set and I get a gel mani/pedi every time. The service is always great, (slower than most places but good finished product) and the staff has always been pleasant. I am giving them 4 stars for the lack of creativity as my niece, who is 17, has had several pictures of designs that she wanted and they weren't able to do. Also compared to the other salon that I frequent the gel doesn't last as long (it last about 2.5 weeks as apposed to 3 or 4 weeks at the other location).