About Massage Envy
Massage Envy offers a variety of wellness services, including massage, skin care, and total body stretch. Many customers are satisfied with their experiences, highlighting the exceptional service from the staff. The therapists, such as Kimberly and Tatyana, are praised for their professionalism, friendliness, and ability to address the clients' needs. The front desk staff also contribute to the positive experience. However, some areas for improvement have been noted, such as the tipping system being unclear, which can lead to confusion about expected gratuity. Additionally, a customer mentioned a less engaging experience with a therapist, pointing out a lack of friendliness and curiosity during the session. Overall, Massage Envy is appreciated for its quality services and dedicated staff. With attention to customer service details and clarity in pricing, the overall experience could be further enhanced.
If you enjoy deep and firm strokes, ask for Higor. He is the best! He does massages with slow and intentional strokes that really addresses the knots, releases tension and allows you relax
I had a Swedish massage with Kimberly. All the staff from reception to aftercare were friendly and professional. Kimberly listened carefully to what I needed and was very intuitive during the treatment. I would definitely recommend and will be returning. Thank you all for an excellent service.
Tatyana, thank you for the Massage. I did not realize how tense I was and thank you for relaxing me. I now appreciate a massage and look forward to our next appointment. Excellent results!