Reviews for Imperial Valet
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Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: ClosedSunday: Closed
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Google: 3.8/5 Facebook: 4.2/5Imperial Valet
4408 Arkansas Ave NW, Washington
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This is the location of their drycleaning plant. I called the number on Google Maps, they picked up and told me to come get a suit tailored. I walk there and am told that they do tailoring at their other location.
They were the closest service that did pick up and delivery, which was really helpful in this day and age when I need to dress up but also have little time. The first few pickups and shirt cleanings were fine, but the quality of service just dropped of a cliff. They first lost a bunch of clothes until I called and then were like "oh of course we have them, why haven't you gotten them?" Then they started ignoring the actual requests for mending and just returning washed but still damaged clothes. Last time they were 4 days late to pick up the clothes and then didn't repair the cuff button on the jacket (which came off in their previous cleaning) - just ignored it and returned...read full review