Reviews for DC Lash Bar
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Great experience overall. The staff are very kind and friendly and everything runs on time. I had an issue with my service once and a manager helped me get it fixed right away and offered a discount on the next service. They are very professional and do a great job.
Irma is absolutely the most gentle waxing technician I have ever worked with! She's also incredibly talented at lifting and tinting my brows and lashes. I always look forward to my DC Lash appointments and cannot recommend this salon highly enough. The front desk staff is incredibly friendly and the salon itself is clean, well maintained, and aesthetically pleasing. The pricing is very fair for the quality of services rendered. The salon is also incredibly accommodating and communicative if I need to reschedule or add additional services. Thanks for helping me wake up ready Irma and the DC lash bar team.
Honestly after my first experience, I would not have given a 5 start review. I didn’t get the result I desired, but DCLB did everything to correct that right away. They contacted me within 24 hr of me filling out the survey and scheduled me for a correction for the next day. Jada really saved the day!! She did a mini consult to ask what I wanted and did a great job! She was very thorough and explained everything every step of the way. If I go back, I’d definitely book with her. And thank you DCLB for the amazing customer service and follow through.