Bluemercury

Dec 2023

a friend and I stopped in a few weeks back to browse and instantly felt like we weren't wanted. no one came over to help yet the one worker we did see was obviously watching us. it had been raining out so we did look a bit disheveled but I absolutely got the vibe they thought we were going to steal. weird experience, wouldn't return.

Jul 2023

Horrible staff. I entered and asked about the price of a specific product. The person close to it didn't make any effort to tell me the price, just picked up the box as I had already decided to pay for it and try to push a number of other products (I didn't ask for) on me and that had no relation whatsoever to my skin issues. When I was told the price I said no thank you and staff simply stopped talking to me after shrugging their shoulders. Rude and useless. My first time there was also terrible. This was my second and I'll not go back.

Mar 2020

I have been a repeat customer for many many years, particularly with their holiday party deal. In addition I shop throughout the year to get stuff I run out of. However the last 3 times I was not given/offered samples which is advertised on their site - the big jar is right there! I don't necessarily need samples bc I have plenty from the holiday parties but still, at least offer. Purchasing my products elsewhere and boycotting BM.