A great bunch of folks who went above and beyond my expectations. The ducted mini split system is perfect. Won't have anyone else deliver my oil as well. Friendly and always on time.
April 2024
Jose called a few minutes after I spoke to the receptionist for a Saturday emergency fill. We discussed the cost and timing and he called back 3 minutes before arrival and filled the tank to the 100 gallons I requested. Jose had fantastic customer service.
November 2020
I had an emergency need for oil on a Friday in the summer; called six different companies in the area to request an emergency same-day delivery, and no one else was able or willing to help (one dispatcher even took the time to lecture me about not having called earlier, as though I had planned on the emergency happening). When I called Windsor Locks Oil, the dispatcher was very personable and sympathetic, called her driver, and routed him from Marlborough to Windsor to make sure that I had oil delivered that very same afternoon. They really helped me out in a pinch!
A great bunch of folks who went above and beyond my expectations. The ducted mini split system is perfect. Won't have anyone else deliver my oil as well. Friendly and always on time.
Jose called a few minutes after I spoke to the receptionist for a Saturday emergency fill. We discussed the cost and timing and he called back 3 minutes before arrival and filled the tank to the 100 gallons I requested. Jose had fantastic customer service.
I had an emergency need for oil on a Friday in the summer; called six different companies in the area to request an emergency same-day delivery, and no one else was able or willing to help (one dispatcher even took the time to lecture me about not having called earlier, as though I had planned on the emergency happening). When I called Windsor Locks Oil, the dispatcher was very personable and sympathetic, called her driver, and routed him from Marlborough to Windsor to make sure that I had oil delivered that very same afternoon. They really helped me out in a pinch!