I called for out patient care for my mental health after being hospitalized, was told I would get a call back that day, but they made sure to let me know they had 3 business days to call back. I’ve tried reaching out 3 times now, it says their office is open until 4:30. I call at 3:30 and it says to call back during normal business hours. And they wonder why it’s 22 a day. Extremely disappointing considering how much veterans give to this country.
Dr Mathews told me “there are people with cancer” while I was in crisis. I felt like a problem, a burden and generally guilty about feeling how I was feeling. She made me not want to live even more.Also when I first moved here the receptionist was rude. I asked where I would update my banking information since I just moved there for my direct deposit from the government and her reply was ‘this is not a bank’. Really.. she’s gone though thank goodness. I hated going in when she was there.
You're better off catching a flight to Tijuana and being seen by a backdoor DR. (you'll probably get actual help there compared to here)
The staff are very pleasant but the doctors don't see you as a human being and have zero regard for your health or your opinion.
Steer clear of this place.
1320 Main Street, Willimantic, CT 06226
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.