About Optometric Associates, P.C.
Optometric Associates, P.C. has been a trusted eye care provider for many years, with long-time patients highly recommending Dr. Medwick for his professional and knowledgeable approach. He has a strong reputation for carefully monitoring various eye conditions, ensuring patients receive the best possible care. Many appreciate his kindness and skill, making them feel comfortable during their visits. However, experiences with the front desk staff appear to vary. While some patients find the receptionists friendly and welcoming, others have reported issues with communication and service. One patient expressed frustration over language barriers and felt ignored by the secretaries, which contrasted sharply with their positive experience with the doctor. Despite these concerns, the overall sentiment leans towards recommending the practice for its quality of care, particularly from Dr. Medwick. Optometric Associates offers a blend of experienced eye care and a commitment to patient satisfaction, though improvements in front desk interactions could enhance the overall experience.
My family and I have been going to Dr. Medwick in Waterford since 1984!
Dr. Medwick and I have become friends during the past 41+ years and I can strongly recommend him.
I have several issues with my eyes (glaucoma, a cataract and very extreme nearsightedness). Dr. Medwick has carefully monitored my conditions over the years and kept me in the best shape that can be expected.
The Doctor was very kind, he treated me with great delicacy, he seemed very well prepared and I felt happy with the service because it was clear that he had a lot of knowledge, and despite the fact that his language is English and mine is Spanish, he still showed me signs. He attended very well and with great respect, but I complain about the secretaries who were in front. The truth is that I don't know much English and I understand that they didn't know Spanish either but the doctor told me to wait to see me to try on my glasses, because I sat waiting for them to call me, but they didn't call me and my partner went and asked and they they said something in English but...read full review
The two girls at the front desk are so incredibly friendly and nice. I was greeted as soon as I walked in the door and made my experience in the office welcoming. They went above and beyond to help all my needs. I would definitely recommend this place to anyone.