Fantastic experience with this company as a new client. Communication was near immediate and that speaks volumes for a customer surprised without heat a night before single-digit temperatures in the forecast.
I spoke with Charity, who easily and effectively coordinated a window for service, and John, who communicated well prior to the service call. He arrived as promised, and identified our issue and had us up and running seamlessly, and we had a nice conversation in between.
At NO point did I feel like a number in line, a new customer, or an inconvenience. That alone was impressive. I highly recommend and am thankful for their help and expertise.
About Superior HVAC & Tank Removal | Residential Heating & Cooling Contractor
Superior HVAC & Tank Removal is a family-owned business serving all of Connecticut. Founded in 1947 as an oil delivery service, the company has expanded to offer a wide range of HVAC services including heating, air conditioning, plumbing, water heater installation, duct cleaning, boiler repair, and more. Customers consistently praise the company for its quality work, knowledgeable technicians, and excellent customer service. Reviewers highlight the responsive nature of the team, noting they arrive on time and complete jobs efficiently. Although some customers have mentioned that the final cost can be higher than expected, they emphasize the value and quality of the work performed. Many recommend Superior HVAC, noting the personable service and expertise of the staff.
Reviews
They are so quick to respond to our service requests and so professional. I also feel the pricing is reasonable for the exceptional service they provide. I highly recommend them.
I absolutely love everything about this company. They are so helpful, their customer service is amazing, and their team of specialists are great at what they do. We've had an AC issue for over two years that three other companies haven't been able to figure out. They figured it out right away and it's going to be fixed asap. Highly recommend!
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Closed
Good to know
- online estimates
- on-site services
- accepts credit cards
Location
240 Railroad Hill Street, Waterbury, CT 06708
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