New Insight Family Eyecare Waterbury

New Insight Family Eyecare in Waterbury is a highly recommended optometry business known for its friendly and welcoming atmosphere, reminiscent of a "Mom and Pop" shop. Their staff is consistently described as accommodating, attentive, caring, kind, and professional. Patients appreciate how the optometrists take time to explain answers to questions and ensure they don't feel rushed. Many have switched from chain eyecares and are delighted with their decision. The business offers reasonably priced frames, and the Southbury location has also received positive feedback. Patients have praised the thorough exams, with Dr. Villacis and Dr. Germain being noted for their kindness and attentiveness. Some patients have shared life-changing experiences, such as being fitted for scleral lenses to correct keratoconus, resulting in nearly 20/20 vision and significant improvements. Overall, the practice is highly recommended for its caring staff, excellent service, and welcoming environment.