I had an emergency at my house that left us unable to use our water or any other plumbing over-night on a Sunday. I called Mike first thing Monday morning, and he came to my house within a few hours. He was friendly and professional, and stayed until the job was done, troubleshooting until he found the exact problem and fixed it. He even made an improvement on a part that was needed on the pump, that should have been done by previous owners. And, he was very nice to my dog! :) Just a very pleasant experience, and I would recommend him to all.
About Mascetti's Plumbing Sewer and Drain
Mascetti's Plumbing Sewer and Drain is a reliable and professional plumbing service known for its strong reputation for trust and efficiency among its customers. The company is recognized for its prompt response and features friendly and knowledgeable technicians who provide reasonable pricing. Customers have praised the team's ability to quickly diagnose and resolve various plumbing issues, from broken toilets to complex water system problems. Recently, one customer described a minor emergency where they called and spoke with Catherine, who was very nice and ensured Mike would call back. He did within 5 minutes and arrived in 40 minutes to fix their plumbing issue. Another customer noted the pleasant experience when calling, as the plumber arrived within twenty minutes to assess a leak in their laundry room and provided valuable guidance on insurance and next steps. Additionally, a customer shared their positive experience working with Mike, who replaced a sprayer hose on their farmhouse sink and demonstrated professionalism and expertise. Mascetti's Plumbing Sewer and Drain remains committed to customer satisfaction by going the extra mile to ensure the job is done right. With its excellent service and positive reviews, the business continues to be a trusted choice for all plumbing needs.
Reviews
I had called them for what I thought was a plumbing issue and had to cancel. Turns out I had excessive water coming into my basement from underground from all the snow we got hit hard with..but let me tell you something...the two young men who are brothers came to my home so respectful and Kool ..even tho I ended up not needing their services at the moment...just the fact that they responded even after I had cancelled and assured me that these types of things happen and were understanding...I'd call this company again . Thank you and I will call again🤗🤗🤗🤗🤗🤗
I cannot say enough good things about Mascetti's Plumbing. My mother experienced an emergency situation in her home with a leak where we couldn’t identify the source. She lives alone and I was trying to help from out of state. Not only did Mascetti’s respond promptly (on a holiday when their competitors were closed) but they went above and beyond and completed cabinetry repairs caused by the leak (completely out of their normal scope, but they knew my mom was in need). They kept in contact with me during the entire process, and acted with such knowledge and professionalism that is hard to put into words. I cannot recommend them enough for any number of home service… read full review
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Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Location
30 Marvin Street, Torrington, CT 06790
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