About Tommy's Tattoo Supplies
Tommy's Supplies LLC is a highly regarded supplier known for its exceptional customer service and quality products. Customers frequently praise the company for its professionalism, especially when resolving issues, as experienced by a long-time customer who received expired ink bottles but was quickly assisted by staff. Many users appreciate the variety of products, particularly Starbright inks, which are favored for their bright and saturated colors. However, some customers have faced difficulties with the website, noting that it often goes down, hindering online orders. Despite this, reviews highlight the smooth shipping process and prompt responses to inquiries. Overall, Tommy's Supplies LLC is recommended by artists and enthusiasts alike for its reliable service and product quality.
I've been ordering supplies from Tommy's for quite some time now. My most recent purchase/order ended up having some issues and complications (no fault of Tommy's.....just a thing that happened). So I contacted the company in order to figure out a resolution. The customer service that I received from Jen was exemplary and I was reminded of why I stick with Tommy's Tattoo Supplies for my tattoo supply needs. She worked with me to come up with a unique solution to a unique problem.
Tommy's Supply clearly values their customers and I will forever recommend them to my friends and family as well as my own tattoo supplies.
I encountered a problem with my online order, but their customer service team was incredibly helpful. They efficiently resolved the issue and even honored the original sale. Their excellent service has earned them a repeat customer – I look forward to buying more equipment from them soon.
I’ve been ordering starbrite for 20+ years. Huge fan of them. Recently I ordered 25 bottles of ink, some very rare colors that don’t get used often. So when 10 of them came expiring within a year I wasn’t happy. I know I’d be throwing them out mostly full. I contacted them and Brittany answer me and remedied my problem and sent me new ones. This is what professionalism looks like from a top tier company. This is why I’ll be sticking with you the next 20’years. Ty