Reviews for Fireplace Depot

Jan 2024

They installed our Regency stove in October 2023 and after 4 months of use it's been one of our best upgrades to our home. Mike and his guys were professionals in every detail and I would highly recommend supporting this local business!
Nov 2023

I purchased my wood stove from the business that occupied this space before Fireplace Depot. When it was necessary to obtain a replacement under warranty, Dave and Mike were on deck to help me. These two guys are the EPITOME of quality business standards!! I count on them to inspect my baffles, bricks and door annually. They will tell me if the parts will get by for another year, or need to be replaced. It's not just about scoring another sale, their emphasis is on customer satisfaction!! Their knowledge and expertise is something I depend on and will always trust the honesty and integrity with which they run their business. Highly recommend!!
Jan 2023

Excellent customer service! I went to a local company and was not satisfied. I contacted Fireplace Depot and was connected with David. He was extremely responsive and informative. Thanks to his expertise we were able to make our purchase (with our first electric fireplace); a seamless process! The installers did an excellent job as well. I recommend having the company complete the install so you have no worries/no stress! Good customer service can be difficult to come across these days (as noted by my experience at the local fireplace store), however this was not the case at Fireplace Depot with Dave! Thank you!

From Fireplace Depot

Fireplace Depot is Connecticut premier destination for quality fireplace inserts and stoves. Featuring a 2000 sq. ft. showroom with over 20 wood, pellet and gas units on display. Fireplace Depot allows you to see more options to find the perfect insert or stove for your home. Fireplace Depot also offers custom stone and woodworking design services to integrate your new fireplace into your homes décor.