Elements Massage Ridgefield specializes in therapeutic, handcrafted, and personalized massages. The skilled certified therapists focus on each client's individual needs, ensuring a better massage experience. Reviewers consistently praise the friendly and calming front desk associates, creating a welcoming atmosphere. Therapists like Alicia receive high marks for her expertise, particularly in addressing chronic upper back pain, with clients noting her tailored approach and knowledge. Other therapists also demonstrate a deep understanding of the body and effective techniques. Clients appreciate the clear explanations provided during sessions and the noticeable benefits they experience. Additionally, the spa offers exceptional facial treatments, with estheticians like Isamar and Jordania receiving accolades for their skill and ability to make clients feel comfortable and relaxed. Overall, Elements Massage is recommended for anyone seeking quality massage and skin care services in a pleasant environment.
UPDATE: Following my review, the manager reached out to me personally with a very professional and thoughtful email. She took the situation seriously, sincerely apologized for what happened, and issued me a full refund.
I really appreciated the way she handled the matter and made an effort to make things right. It completely changed the feeling I was left with after my visit, and I think it is important to acknowledge when a business responds to a problem with this level of professionalism and care.
My initial experience was very frustrating, but I truly appreciate the way the manager resolved it.
Alicia is the therapist I use in the Ridgefield location. She is so incredibly skilled at medical massages that I would not go anywhere else. Her skill level is unique and incredibly rare. I see her once a week. Also she is an amazing person - kind, thoughtful and caring. She is part of my health team along with my doctors and personal trainer. I really can’t say enough about her - I consider myself so lucky I found her.
Aug 2026
5.0★★★★★
Lorraine Gengo stands out as one of the most exceptionally skilled massage therapists I have had the pleasure of working with. She possesses a wealth of experience and knowledge, an exceptional intuitive understanding of the body's tissues, and a remarkable ability to identify the root cause of muscular tension and pain. The value she provides through her services is truly tremendous.
