About SERVPRO of Old Saybrook
SERVPRO of Old Saybrook is a reliable and professional restoration company that provides excellent service in times of crisis. After a large flood in a basement, the SERVPRO crew, including Cesar, Alberto, Jostyn, and Danny, swiftly responded to the situation, demonstrating great personability, efficiency, and respect for the homeowner. The crews, consisting of Sury, Claudio, Julio, Ivan, Luis, Imelda, and others, were friendly, sympathetic, and extremely helpful throughout the cleanup process. The project manager, Tony Maldonado, offered valuable advice and guidance, while the cleaning team, including Rosario, Chelly, Elizabeth, Lidia, and Piero, did an outstanding job. Although some minor packing issues were noted, the overall service was thorough, efficient, and greatly appreciated by the homeowner.
Veronica and Elizabeth did a wonderful and thorough follow-up clean up job after a small fire. There was an issue with getting some vents off of the wall that were sealed, but they were able to find a way around it to thoroughly clean inside of them. They were both also very friendly, attentive and kind. Would absolutely recommend! Thank you both!
Jose P and Freddy came to my home to mitigate a partial ceiling collapse in our main bathroom due to the brutal snowstorms. They were very friendly, high communicative and efficient. When they left at the end of the day, our home was spotless - not a single mess anywhere. Deem that highly respectful. I would highly recommend. In fact, dealing with ServPro overall has been a painless experience thus far. They will be coming back for restoration. Extremely helpful in working with my insurance company.
We reached out to ServPro Old Saybrook after a bad plumbing-related flood in our house and we are pleased with their responsiveness, professionalism, and communication. In the morning, investigator Jose' did a thorough inspection and explained what damage he found, plans for remediation, and likely repairs that would be needed. By 3pm the same day, his capable colleagues Rosie and Elizabeth had organized and placed all the remediation equipment. Its a stressful situation, and having experts who know what they are doing is a huge help.