20/20 Optical Inc. is a highly acclaimed optical shop that consistently delivers exceptional customer service and top-notch care. The business is owned by the passionate and knowledgeable Eddie, who personally greets and assists each customer, ensuring their needs are met with utmost care and attention.
The entire team at 20/20 Optical is known for their kindness, helpfulness, and dedication to their patients. They take the time to thoroughly explain the process, ensuring customers understand everything. Customers have been impressed by the quick turnaround time for their glasses, which are produced in-house.
The store's selection of frames is carefully curated, offering a wide variety of top brands and unique styles. Customers have praised the owner's exceptional knowledge of frames and their production, as well as the overall exceptional service provided by the 20/20 Optical team.
Additionally, the business has gone above and beyond to accommodate customers, even personally delivering frames to a 95-year-old customer to save them an extra trip. With its personalized service, reasonable pricing, and commitment to customer satisfaction, 20/20 Optical has established itself as a trusted and beloved optical shop in the community.
I was visiting the area for my son’s 1st birthday when my glasses unexpectedly broke near the hinge. I had temporarily used super glue and wasn’t sure if they could even be repaired.
I brought them to 20/20 Optical, and they were extremely helpful and professional. They fixed my glasses in just 35 minutes and saved me from having to worry about them during our family trip.
Excellent customer service, quick turnaround, and very friendly staff. Really appreciate their help — thank you!
My regular optometrist is away this week & a lens popped out my glasses.
Leah was very accommodating and got my glasses back together in no time!
I will refer to friends & others to 20/20 Optical in the future! Thank you again!!!
Best optical shop around. Great selection of frames, and they always go above and beyond for their customers. My husband broke his glasses and not only could they re-fit his lenses into another pair, they’re customizing a frame for him to closely match the ones he broke. No one else could/would do this.
15 Arcadia Road, Old Greenwich, CT 06870
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