SERVPRO of Norwich and Windham County is a well-known local business that provides cleanup and restoration services for fire, smoke, water, mold, and storm damage in the Norwich, Willimantic, and Danielson areas. The company is owned by John O'Sullivan Jr., John K. O'Sullivan, III, and Kevin P. O'Sullivan, and has a team of knowledgeable and certified professionals. Customers have praised the staff for their friendly, respectful, and accommodating service. They have consistently arrived early for appointments, showing reliability and professionalism.
Recent reviews highlight the team's professionalism and transparency during mitigation. Rory, the project manager, was on site for every step, keeping customers informed about what to expect next. The process was quick and smooth, and clients recommend SERVPRO of Norwich and Windham County for their excellent service. Kevin O’Sullivan was also praised for being punctual and highly professional during a flooding situation, making the experience less stressful. Customers noted that even before the work began, the staff was friendly and easy to talk to, and they look forward to the service once insurance approval is received.
Overall, SERVPRO of Norwich and Windham County stands out for its quick response, thorough assessments, and high-quality work. They handle the careful demolition and installation of equipment like dehumidifiers, always aiming to leave spaces clean and sanitized. The company’s strong reputation is built on positive customer experiences, dedication to quality service, and a commitment to helping residents and businesses restore their properties efficiently. Being active in the community and part of local business organizations, they are trusted to deliver reliable restoration solutions.
Tonight I had the misfortune at my house, that needed professional help. I had the good fortune of meeting Teresita, John and Jose. They were all very friendly, polite and very efficient. The exceptional performance at setting all the equipment up in a timely manner was appreciated. I would recommend the company and the team members who were at my residence to night. Thank you.
Jose was an excellent manager of the project. He, Claudia and Ruth arrived promptly and worked efficiently and diligently, and were amazingly detail-oriented. Always considerate, thoughtful, and engaging. Jose handled the ‘sink situation’ with exceptional courtesy and alacrity. The crew are each true professionals in their respective roles.
The company I am subcontracting for hired ServPro to complete some mold/water remediation at a commercial building I am performing work at in Windsor CT. Texi and Jose came out this morning, Saturday of Labor Day weekend. They worked their tails off all day until the job was completed, and it tuned out to be quite a larger job than we initially expected. Extremely hard workers and good communicators with great personalities.
I would recommend them to anyone else in need of similar work. Thanks Texi, Jose, Rory and the whole crew!
390 West Thames Street, Norwich, CT 06360
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