To start off, I understand the front office (schedulers and people that handle phone calls, nurses) do what they can. This practice is so big that everybody is spread too thing and don’t provide quality healthcare. What I mean is YOU have to be on top for them to give you results for tests. It took me three weeks to take SIBO result which was positive and I had to call them. My primary care doctor did not want to do further thyroid screening since my TSH level was fine, but I went to a second opinion and was done further screening and it does look like I’ m border line with Hashimotos. Doctors here are unqualified .
January 2025
The doctors and nurses are amazing. As is front desk!
All except for Tracey who schedules for Dr Addleman. TRACEY is TERRIBLE. She does not return calls. Constantly ignores requests to schedule procedures and follow ups. Is always “at lunch” no matter what time of day you call. Soundview please do something about her!
October 2024
Check in system is stupid. You can hassled by text and the app to check in through the site/app but it doesn't actually check you in. So you are left waiting until you check in at the desk.
To start off, I understand the front office (schedulers and people that handle phone calls, nurses) do what they can. This practice is so big that everybody is spread too thing and don’t provide quality healthcare. What I mean is YOU have to be on top for them to give you results for tests. It took me three weeks to take SIBO result which was positive and I had to call them.
My primary care doctor did not want to do further thyroid screening since my TSH level was fine, but I went to a second opinion and was done further screening and it does look like I’ m border line with Hashimotos.
Doctors here are unqualified .
The doctors and nurses are amazing. As is front desk!
All except for Tracey who schedules for Dr Addleman. TRACEY is TERRIBLE. She does not return calls. Constantly ignores requests to schedule procedures and follow ups. Is always “at lunch” no matter what time of day you call. Soundview please do something about her!
Check in system is stupid. You can hassled by text and the app to check in through the site/app but it doesn't actually check you in. So you are left waiting until you check in at the desk.