About Home Instead
Home Instead is a highly regarded in-home care provider known for its outstanding staff and compassionate caregivers. Families appreciate how the team goes beyond expectations to ensure their loved ones remain safe and comfortable at home. Caregivers are described as reliable, caring, and dependable, often forming strong bonds with those they assist. The office staff is responsive and flexible, quickly accommodating emergency needs and adjusting care schedules as required. Many reviews highlight the company's ability to handle complex situations, such as caring for individuals with dementia or physical issues, while respecting their wishes to stay in their homes. The team is praised for their professionalism, kindness, and willingness to support families during difficult times, including the challenges posed by the COVID-19 pandemic. Families feel confident knowing their loved ones are in good hands, with caregivers who are like family and staff who are always responsive and supportive. Overall, Home Instead is highly recommended for elderly care, offering dependable, compassionate, and personalized in-home assistance that meets the highest standards.
Outstanding staff and caregivers beyond my expectations. So grateful that my parents are able to stay at home while dealing with one who has dementia and the other with physical issues. The caregivers make it work, and the office was there to make emergency accommodations. This office exceeded my expectations.
It was important to myself and my siblings that our Mother's wish to remain in her home as long as possible be honored. Our concern was for her safety as well as the reliability and quality of in home care.I can say without reservation that our concerns have been met by the the Home Instead team out of Norwalk. Her care givers were compassionate and dependable. The office has been responsive to the expected challenges of caring for someone in their 90's. This includes adjusting the care schedule and completing the paperwork involved in activating her long term care policy.
Have used Home Instead twice for two family members.They are everything I could have asked for: excellent caregivers, very reliable, super caring admin support, and really feel like family.