I purchased my Forester here last year, which was a great experience, and I’ve taken it in for service twice to date. The staff is friendly and efficient and great at communicating how long I’ll have to wait and keeping me informed of the car’s condition.
About Secor Subaru Service and Express Center
Secor Subaru Service and Express Center is known for providing excellent and timely service that exceeds customers' expectations. They have factory trained Service Specialists who assist with any questions about Subarus, appointments, and servicing. Customers have appreciated their helpfulness and efficiency, whether it's scheduling or rescheduling appointments, or renting cars. The express service is also highly regarded for its promptness and attentiveness, even when customers arrive without notice. Many customers have been pleased with how quickly and professionally their issues are handled, often getting work done within hours and before trips. The staff is described as competent and friendly, making the experience comfortable for those with limited automotive knowledge or concerns about costs. Overall, Secor Subaru Service and Express Center is a reliable and welcoming place to take your Subaru for service.
Reviews
My go-to northern Subaru while in the area because they always care about details and go through everything with care. I appreciate the staff’s friendliness, extreme PATIENCE and professionalism.
Excellent service and fast as well, multiple repair/replacement jobs completed in just one day. Courtesy shuttle was prompt. Kaitlyn, their coordinator (i don't remember their actual title) was very helpful and friendly.
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Hours
Good to know
- on-site services
Location
18 1st Avenue, New London, CT 06320
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