About Firestone Complete Auto Care
Firestone Complete Auto Care in Middletown, CT offers comprehensive auto care services to its neighbors since 1926. This well-organized and clean service center provides a wide range of solutions, from tire sales to maintenance and repairs, tailored to each vehicle's unique needs. The knowledgeable and friendly staff, including Technician Dave and Manager Chris, are praised for their professionalism, efficiency, and transparent communication. Customers highlight the smooth and thorough service, fair pricing, and overall positive experience, making Firestone Complete Auto Care a recommended choice for reliable and affordable auto care in the Middletown area.
This branch of Firestone is extremely clean, welcoming and the staff are friendly. I've been here twice, not a complaint. The staff is very knowledgeable and admit when they can or can't do something, which gains points with me. Also, for some reason, they give you realistic quotes for the work needed, not inflated markups like the Firestone in Wallingford. I saved over $251 for the same thing I was going to have done in Wallingford. Honestly, it's worth the drive out to Middletown just to come to this place. Thank you!
I had a great experience with this firestone, it was easy to make an appointment online and got everything done in store. Faye made it nice and easy to understand what I needed and was very transparent. He kept me informed of the progress and was upfront with pricing.
Technician Dave was more than thorough in completing front end work and an alignment. Top notch professional Master Mechanic with an eye for complete car mechanical health. Manager Chris was upfront with pricing, communication on expectations and time commitment. Store was well organized and clean. I would recommend Firestone Middletown as an example of superior car care with a knowledgeable staff who enjoy their jobs and provide superior customer service. Leave the expensive, dealership black box shenanigans aside and give Firestone a chance. I recommend this service center. It was an easy and transparent business transaction.