About The Norwich Spa at Foxwoods
At The Norwich Spa at Foxwoods, visitors can indulge in a truly relaxing spa experience tailored to their specific needs. The highly skilled therapists provide top-notch massage treatments using the finest products to deliver the best results. The spa's facilities are nice, and the staff are always friendly and attentive. With a focus on personalized treatments, The Norwich Spa is the perfect place to reboot, relax, and refocus. Guests can expect to leave feeling rejuvenated and stress-free. Recent reviews highlight the quality of massages received from therapists like Lori and Che’rie, who apply a good amount of pressure and ensure comfort during the treatment. Check-in is easy, and the staff are reported to be super helpful. While some guests have had minor disappointments with specific services, like the lavender and lemonade body scrub, others have emphasized the pleasantness of the staff and overall experience. The locker room attendant, Shantay, has been recognized for her attentiveness, adding to the relaxation of the spa visit. Whether visiting for a few hours or a full day, The Norwich Spa aims to provide an enjoyable experience for all.
Dali is amazing she did my color to perfection and gave me the best cut I have ever had! She was very friendly, and gave me very useful tips! I will be coming back again just to see her!
Kids week at Foxwoods!! You’d think kids would be the challenge, but in reality it can be the adults. Jonathan from the Pequot towers Norwich spa was truly grace and class under pressure of disgruntled adult pool guests. He has a great attitude and managed to stay professional and friendly while on the receiving end of negativity!!
Our family would like to recognize the consistently high level of personable customer service repeatedly delivered by Jonathan at the Grand Pequot Pool & Spa. Our party (of 7) visits Foxwoods on a near-monthly basis, routinely staying for several days each stay. This allows us to frequent the Pool & Spa each visit.
When Jonathan is on-shift, he consistently greets us warmly - and really makes us feel at home. But his level of engagement and professionalism goes beyond that:
The hotel promotes a pool policy whereby children and minors swim from 8 A.M. to 1 P.M., and Adult Swim is from 1 P.M. to 6 P.M. At our most recent stay, a father and young daughter...read full review