About Ulta Beauty
Ulta Beauty is the US' largest beauty retailer for a wide range of products, including cosmetics, fragrance, body, skin, and hair care products from over 500 brands. They offer exclusive products and have a dedicated section for Conscious Beauty, featuring products that cater to different preferences, such as vegan, clean ingredient, cruelty-free, and sustainable packaging. The business also has a Salon at Ulta Beauty, where customers can book appointments for hair, skin, makeup, and brow services, as well as ear piercing. Reviews from customers highlight the friendly and helpful nature of the staff. Some employees, such as Amanda and Amber, have received praise for their excellent customer service skills and ability to resolve issues. Specifically, Amber is commended for going above and beyond to address a customer's problem, showing a genuine desire to help and a willingness to make things right. Overall, Ulta Beauty seems to value its employees and strives to provide a positive experience for its customers.
I booked a thread and tint with Ashley P and I was super anxious but she was communicative through the entire time and told me step by step what her process was.
She asked if she could wax them instead and I told her yes. The wax was painless, not messy and she worked quick. When she was creating the dye she asked me my preference in darkness and found a color that I am more than happy with.
After the service, Ashley assisted me with other things that I needed such as finding me my foundation shade, a bronzer and more.
I love the experience I had and I will definitely be returning! ❣️
My husband and I had an excellent experience at the Ulta store in Lisbon. Kim was knowledgeable, friendly, and provided us with exceptional service. We were very satisfied with the outstanding service and will definitely return. Thank you Kim!
I couldn't get into my email to do the survey so I came here to say that Amanda was very helpful and I'm very excited to try the product she recommended me today. She was very informative of the return policy since the product she recommended wasn't exactly what I was looking for, which I'm very grateful for! She also got me excited to use a hair mask that I had picked out. Very good employee, enjoyed my experience!