Tips & Reviews for Apple Experience Store
accepts credit cards accepts apple pay private lot parking brandon takes reservations
Photos
Hours
Monday: 10AM - 7PMTuesday: 10AM - 7PMWednesday: 10AM - 7PMThursday: 10AM - 7PMFriday: 10AM - 7PMSaturday: 10AM - 7PMSunday: 11AM - 6PM
Ratings
Google: 2.4/5
Facebook: 3.5/5
Foursquare: 7.1/10
Apple Experience Store
500 W Farms Mall, Farmington
Directions Call Website Suggest an Edit
It's an Apple store, so the experience of trying and buying devices is great. However, buying accessories it small items definitely leaves a lot to be desired. There is no centralized desk or register to go to to purchase small items like accessories. I was standing around for like 10-15 min before I had to get somebody's attention just to figure out where and how to check out. There's really needs to be something because I honestly just felt like I was wasting time standing around.
Bought a laptop at this store but the associate did not give me the correct information about a promotion that was going on. Due to the omission of some important info I missed out on $300 which I should have gotten. I reached out to the Apple card people and they would not honor the reward.
The staff was wonderful; made an appointment prior to showing up due to precautions/shortages in staff. The repair on my 5 year old macbook pro was done in <24 hours, and everyone I interacted with was respectful and knowledgeable, especially Jones. The store was very busy, and they are still being careful, so there could be a wait; that isn't the store's fault, nor is it their staff's fault.