Reviews for Professional Carpet Systems & Professional Restoration Systems of Connecticut

Mar 2024

Professional Restoration Systems has worked for us twice over the years and each time they not only met our needs but exceeded our expectations. Both instances were urgent in nature, one due to basement flooding and another due to mold from a water leak. The initial calls were both answered immediately and the problems were subsequently resolved in a timely manner and at a fair price. Amy and Curtis are professional, polite and knowledgeable. They readily listened to all our questions and concerns and provided a cost effective plan to resolve our issues. Their team was also very knowledgeable and did great work leaving the work area immaculate each day when done. ...read full review
Feb 2024

I recently contacted PCS about the carpet buckling issues in my living room and hallway. I spoke to Luke who scheduled an estimate with Amy, the company co-owner, and Amy educated me on the possible causes of the buckling, explained the re-stretching process and provided an estimate. The two technicians who were sent out to re-stretch the carpets were hard-working, courteous, professional and I appreciated their attention to detail especially during cleanup. The results are amazing!! I am glad that I found a company like PCS who stands by their work and values me as a customer!
Feb 2024

We used PRS after our basement flooded. Curtis was here the same day it happened to pump out the water. Two days later his crew arrived as scheduled. They removed and disposed all of the damaged items, furniture, boxes, etc. They washed and disinfected the basement. They were totally professional, courteous and caring. I would highly recommend them to family and friends. I would use them again without question. Thank You PRS.

From Professional Carpet Systems & Professional Restoration Systems of Connecticut

Professional Carpet Systems & Professional Restoration Systems is a 2nd generation family-owned and operated business that has been serving the businesses and residents of Connecticut since 1987. Throughout our time in business we have earned an outstanding reputation for providing above and beyond service and are referred by some of the areas most prominent flooring retailers, insurance agents, interior designers, realtors and business owners. We operate our company on a truly transparent business model, meaning that we are open and honest about what can and cannot be done and provide fair scoping and pricing. Additionally, our business owners are heavily involved in daily operations and are available to answer any questions you have.

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours