Eyeworks CT

Nov 2021

I can understand why there are so many one-star reviews. Dr. Stein seems competent, but his eyeglasses are over-priced, and customer service is non-existent. They gave me a hard time about re-using my old frames, which the woman said were ready to fall apart, but were actually in very good condition, and I insisted they be re-used. They're still fine. My wife recently dropped her glasses, bought at Eyeworks, and they broke in half at the bridge. My wife called, and the woman said that there was nothing they could do; that the frames were discontinued, and that she would need to get new frames and lenses. This turned out to be false. The frames are readily available online,...read full review

Nov 2021

So I had my check up and was tolled that I need reading glasses. So I went for it. I pick out the frame and was tolled that it’s going to take 2 weeks. 2 weeks ago by I call to see if they ready was tolled that it’s going to be a couple more days. Three weeks later I call again because god for it they call me. Was tolled that they are ready. I went and got them and try ed them on but I was having trouble seeing cause of the mask and that they were getting foggy. So I come home and try them on I was having Difficult reading I had to keep what ever I was reading far way up close couldn’t see. So I’m saying to my self what’s the point of having this when I can’t...read full review

Jul 2021

Went there today to have my glasses fixed - it was like trying to get into Fort Knox. Some newbie went thru her song and dance about them not being like Pearle Vision center etc. I told her I realized that but I needed my glasses, which I bought there, fixed. She said I had to make an appt with the dr. I told her I did not need to see the doctor that I just needed one of the girls in front to fix them. Very long story short they don't have anybody upfront any longer. I got better service at Walmart. Won't be going there again anytime soon