About Rapid Service LLC
Rapid Service LLC is a business that provides full plumbing, electrical, and heating services, including new installations and repairs. They offer 24-hour emergency service, and their licensed and insured technicians are trained to do the job correctly the first time. Customers have reported great customer service from Rapid Service, with technicians being described as professional, knowledgeable, attentive, and kind. Specifically, the technicians have been praised for their work on sump pump replacements, outdoor plumbing system repairs, and diagnosing and fixing problems in a thorough and communicative manner. Customers have appreciated the transparency in potential costs and risks, as well as the cleanliness of the work site after the job is done. The technicians are efficient, hard-working, and respectful, taking the time to listen to concerns and explain solutions in an understandable way. They consistently provide high-quality work and leave the job site clean, returning service request calls promptly and arriving on time, even for emergency situations. Overall, Rapid Service LLC aims to keep customers' homes safe and secure for their families and health.
Andy is the best! Fast, professional, friendly and knows his stuff. He's bailed me out of a tight spot more than once.
Spoke with Rachel at Rapid Service on April 19 for a copper pipe leak in the basement in which a technician was slated to come out on April 20 between 1-4 p.m. On April 20, Rachel called at 11:30 a.m. and said the technician was available to be onsite at Noon if that worked for me. It was perfect! Andy arrived by Noon -- inspected the leak, provided the quote and replaced the pipe within 15 minutes. Friendly, professional service. I highly recommend Rapid Service for any issues you may have with plumbing, electrical or heating.