Cook & Kozlak Flooring Center, Inc.

Apr 2024

We hired this floor company to refinish the first floor of our home. From Sam, our contact person, to Wes and his crew, the process of sanding, staining and then coating the floors went like clockwork over the course of 5 days. We recommend this company on the strength of the quality of their work and responsiveness.

Feb 2023

"It's just apartment house senseIt's like apartment house rentsRemember: one man's ceilingIs another man's floor"(Paul Simon)Things started off so well With Cook & Kozlak.We wanted to replace the bedroom carpet and thought we'd deal with a local company instead of a big box store.The showroom at Cook & Kozlak had a big selection of carpet styles and quality. Christine walked us through some selections in the color family we liked, and gave is a few sample boards to take home and ponder on.After we selected the carpet, Sam came out to measure up the room and prepare the final estimate. He was very personable and professional.A few days later we received a phone call to schedule the installation and we agreed to Monday at 9:00. That never happened.I called at 9:30, and was told the crew was running late and they would be here between 10:00 and 10:30. When the crew did arrive, there was no explanatiion and no apology - so I'm not sure they knew we were promised 9:00? Had I not called at 9:30, I doubt we would have learned of the new time until they rang the door bell.The install went fairly smooth, but there were a few minor issues. The most serious was that I didn't like the way the carpet rubbed against the closet bypass doors. That wasn't met with much of a response except for "you may have to shave down the door".

Nov 2018

Cook and Kozlak has a great selection of high quality flooring material. I have found them to be very helpful every time I do business with them. They carry wood, tile, vinyl, and carpet. Their prices are competitive and they do excellent work.