About American Dry Basement Systems
American Dry Basement Systems has been a trusted and reliable basement waterproofing company in Connecticut and Southeastern New York since 1997. The company specializes in basement waterproofing, crawl space sealing, sump pump and battery backup systems, and foundation crack repair. With a commitment to customer satisfaction, the company takes the time to answer questions, explain the system, and ensure that customers make informed decisions. The team of experts is knowledgeable, professional, and courteous. American Dry Basement Systems uses a proprietary foundation repair technology and leaves homes without any post-repair mess. While the company may not always meet every customer's expectations, it is dedicated to resolving issues and providing excellent customer service. The company and its products are as advertised. Customers have reported that the workers are very hardworking, and the price is fair. However, some have experienced issues with the pump getting burnt out and stress cracks on the concrete around the perimeter where the company jackhammered and covered with new concrete. The operations manager, Paul Silva, is described as a super nice guy who is extremely helpful and knowledgeable, even when the quote was too expensive. Customers have also praised the excellent customer service provided by Ariana.
Did a great job. Garage is now dry as a bone!
We had water issues for years, we researched companies and chose American Dry Basement. They were able to start earlier than planned, worked hard and no mess! All the employees we encountered were very courteous. Questions were answered promptly and our basement is nice and dry. We can finally use it for storage. Highly recommend this company.
American Dry did an excellent job! We have no more water coming into the basement. The guys were as neat as possible, quick, and courteous