Erin at Orchard was very helpful. She acknowledged me when I walked in the store and helped me as soon as she could. She adjusted both of my glasses and I feel so much better. Thank you!
December 2024
Went in on a very busy Sunday afternoon 10 days before Christmas to get my wire frame glasses repaired as the lens was falling out due to a break in the plastic on the underside of the frame. Thought I would have to drop the glasses off and maybe come back in 2 -3 hours or even the next day to pick them up. Victoria at the location told me she could make the repair and it would be done in 20 - 30 minutes. Shopped in the store and picked the repaired glasses up in about a half an hour as promised. I didn't even get charged for the repair. Was very happy with the service and the fast turnaround. Can definitely recommend this location.
December 2024
The young woman who helped me order my contacts was absolutely delightful. She had excellent customer service skills, was cheerful and was training another person all at once. Kudos to her!!
Erin at Orchard was very helpful. She acknowledged me when I walked in the store and helped me as soon as she could. She adjusted both of my glasses and I feel so much better. Thank you!
Went in on a very busy Sunday afternoon 10 days before Christmas to get my wire frame glasses repaired as the lens was falling out due to a break in the plastic on the underside of the frame. Thought I would have to drop the glasses off and maybe come back in 2 -3 hours or even the next day to pick them up. Victoria at the location told me she could make the repair and it would be done in 20 - 30 minutes. Shopped in the store and picked the repaired glasses up in about a half an hour as promised. I didn't even get charged for the repair. Was very happy with the service and the fast turnaround. Can definitely recommend this location.
The young woman who helped me order my contacts was absolutely delightful. She had excellent customer service skills, was cheerful and was training another person all at once. Kudos to her!!