About U.S. Mechanical Company
U.S. Mechanical Company offers reliable HVAC services for both residential and commercial needs. They are known for their prompt and professional service. Technicians like Matt and Marcus are praised for their courteous, knowledgeable, and efficient work. Customers appreciate thorough assessments of their systems, including advice on future replacements and maintenance plans that offer great value. Emergency calls are handled quickly, with technicians responding promptly and addressing concerns effectively. Customers often find the technicians friendly, honest, and fair, providing clear explanations without pressure to decide. Many reviews mention the quick response to issues, such as fixing a hot water heater problem rapidly, or returning immediately to fix an AC issue after a power surge damaged the condenser switch. Raz, a technician, is highly regarded for his expertise; he performs full inspections and diagnoses, especially for older systems, giving customers peace of mind about potential future problems. Overall, U.S. Mechanical Company is recognized for outstanding customer service and expertise in keeping homes and businesses comfortable.
Awesome as always
Our water heater stop working and they sent over their technician, Matt, to resolve it. Matt was professional, courteous, respectful of the property, and well knowledgeable in his field. He was able to diagnose the broken valve quickly and had it operational again within a few hours of the initial call. He also explained what the issue was, what the plan was to fix it, and ensured their work is warrantied with a 100% satisfaction guarantee. I would highly recommend not only U.S. Mechanical for their customer service, but also Matt for his professionalism and proficiency in his field. I will be absolutely sure to call again if/when I have HVAC concerns!
Prompt, friendly, and efficient. We are very pleased with the work they did and will definitely be calling them again.