About Apria Healthcare
Reviews for Apria Healthcare
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
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accepts credit cards accepts insurance
Apria Healthcare is a leading provider of home respiratory services and medical equipment, serving over 1.8 million patients annually. The company has over 325 locations throughout the United States and offers a range of services, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition, and negative pressure wound therapy. Apria Healthcare is known for its customer service, with employees who are pleasant and helpful in guiding patients through the process. The company's staff are knowledgeable and invested in their patients' success, providing personalized attention and support. Patients appreciate the quick delivery and pickup, even on holidays like Thanksgiving, and the efficient replacement of essential equipment such as CPAP machines. While some find communication and scheduling to be cumbersome and inefficient, the company's staff are committed to resolving issues and ensuring patients receive the care they need. Many patients report improved sleep and comfort using their CPAP machines, and are grateful for the rapid response and support from Apria Healthcare staff.
I have experienced many great service !! I want to mention Grabrile, Brenda and Alisa with remarkable customer service !! And the terrific delivery men awesome customer care and service to me: Ricgo, Adam and Logan. These guys are GREAT !! Super helpful and Highly professional. Thank you all very much and wish you all a wonderful healthy New Year’s !!
Late delivery, inexperienced drivers who are afraid of dogs, and wishy washy pick up. Could not go anywhere because message was not delivered to driver. Placed my return in a white bag with APRIA written across the bag, hung it on the tree of the driveway, and it was NOT picked up. 4 days later, will it be picked up?? Time will tell. No FedEx return ticket so completely reliant on customer service to get any information. A total cluster...
Wondering just how useful the whole process is.
I have had a very nice interaction with the Apria agent, confirming my equipment order. She was knowledgeable, friendly, and understanding. The equipment arrived quickly and well packaged.
I have one NEUTRAL comment: The agent had a heavy accent that was, sometimes, hard for me to understand. Otherwise, the phone meeting went very well.