PetSmart Grooming

Jul 2023

Poor customer service. Placed order online. Drove to store 20 minutes later. Was told order had not been received yet and even with the order number and proof of purchase I couldn't pick it up and had to come back later.

Oct 2022

This store needs some serious attention. I came in here looking for some calming chews for my dog and what should've been a 5 minute grab-and-go took closer to 30.The store looks like it was looted by goblins. There's hardly any products on the shelves (at least the aisle I was in) and what's on the shelves is in total disarray. The employees are nowhere to be found, minus the lady at check out. I spent 30 minutes trying to research which of 2 products I should buy, but that probably would've gone quicker if there was someone there to answer my questions (or at least give their opinion) about the products they sell: CBD or hemp chews? Which one's better/safer? Which one's...read full review

Sep 2022

This is just regarding the state of the store. It is so dirty, disheveled and covered in urine! You couldn't really see the fish and turtles because the tanks were so dirty! I actually feel sorry for the fish. The merchandise was not nearly kept and the other animals were also in shocking conditions. Not sure how this store hasn't been shut down for sanitary reasons. By far the worst PetSmart I've ever visited.