UCHealth Gastroenterology - Lone Tree Medical Center

I wanted to like this office, but never have I had as much trouble as here Insurance could be another story, but hey, I forgot to check the reviews beforehand, so I'll own up to that. I originally went in to check out my neck; a coworker noticed something so I figured it may be a thyroid issue. Now what is the reason for the one star you may ask? Dr Raghuveer was great; the assistant nurse...eh it could've been a bad day but she was alright. To put it bluntly, the one star is for the absolutely incompetent front desk staff. Appointment and being seen was alright I suppose, but the front desk leaves a lot to be desired. After my first appointment, Dr Raghuveer... read full review

Subpar at best. Delay delay delays. Does not understand their billing system. I paid my copay at time of service. They were unable to retrieve their payment from their system. So they turned me over to collections after telling them this for year. I provided collections the checking account ledger as proof I’ve provided proof in the UCHealth App to customer service today as well. Now here’s the GoogleReview of their incompetence Incompetent CrookedGrifter or Both only the billing department knows for sure

Quality of care I received was good, however the bill is outrageous. I am being billed almost 700 per appointment and each appt was for 30 minutes with a nurse practitioner. My first bill was 300, I almost had that paid, and then I get another bill out of nowhere for another 350 from CU medicine.The bill says they've received "non payment"Well I had no idea there was a second bill, I've already paid hundreds of dollars on a hospital bill for this appt!!! This is for the same day, same appt. And then, the website only lets me break up payments into 5. Then, I get a letter today saying they "agree"to the payment plan but if I miss any payments... read full review