Reviews for Mortgage, Bank of America
Write a reviewHours
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Tips
by appointment only
After Covid, the branch experience feels so cold. Understand, but it's just a much less personable experience. Happy long term customer, overall experience has been pretty good. Not perfect, but pretty good vs some of the other banks I've worked with in the past.
I've been with BofA for years. Always helpful, and the few issues I have had over the years were always taken care of. BofA has some of the best customer service I have ever experienced. This branch is no exception. I wouldn't bank anywhere else.
Update. The director of Bank of America for Colorado called me personally to apologize. He owned the situation and the wrongdoing and made a commitment to fix this. I appreciate that and it gets credit in my books.