About Ulta Beauty
Ulta Beauty is the US' largest beauty retailer, offering a vast selection of products from over 500 brands. The store features a wide range of products, including vegan, clean ingredient, and cruelty-free options. The Conscious Beauty section offers eco-friendly and sustainable choices. The Salon at Ulta Beauty provides various services, including haircuts, hair color, brow wax, lash extensions, and makeup application. Stylists are knowledgeable and attentive, taking the time to understand customers' needs and provide personalized recommendations. Staff members are very kind and helpful, giving step by step instructions and making customers feel comfortable. Stylists like McKenzie are known to do services good and fast, recreating inspo pictures flawlessly. Many customers have reported exceptional customer service, with staff members going the extra mile to ensure satisfaction. Customers never leave disappointed and are highly satisfied.
Lupita did my hair tinsel! She is absolutely amazing! She worked so hard on it, and put in so much effort! It turned out amazing, I could not be happier! I had such a great experience with her, and will definitely be back!
I had an amazing experience at the Ulta hair salon today! Lupita was my hairdresser and she really took her time with my cut and blowout. For the first time ever, I didn't feel rushed (like they are already thinking of their next appointment.) Lupita was wonderful!! So warm, funny, and really listened to me. A++++++! I highly recommend this Salon!
First off, this store is always clean and staff are all super nice and helpful. I enjoy the genuine interactions that I have with them.
However, I docked 2 stars because of how incredibly pushy the employees are forced to be with customers. Before I explain, I want to preface by saying this is NOT the fault of the sales associates, but rather leadership that enforces these insane standards and expectations.
Within the first 5 minutes of entering the store you can expect to be asked “is there anything I can help you find, do you need help color matching, what are you looking for, etc” by various staff at least 10 times. This continues repeatedly for the duration...read full review