I drove 16 miles to avoid the firestone thats 1 mine away from my house because I had such a bad experience at that one. This firestone in firestone blew my socks off, they were awesome, extremely helpful, got the job done quickly, communicated every step of the way from confirming appointment to completion. You should probably have this store manager mentor your other store managers!
January 2026
This review is long overdue. I had been having so many issues with the Firestone in Longmont, unable to complete services they set appointments for, lack of communication, poor customer service. The team at the Frederick location got me in lars minute, completed the service Longmont was failing to do, and made the price right for me. I think I don't mind driving to Frederick for that kind of service!
January 2026
Chance was super helpful and got all of my issues fixed! Im usually super worried about mechanics quoting me ridiculous things that I know are alright but he got me straight and got me back on the road ASAP! Will definitely be coming here again!
I drove 16 miles to avoid the firestone thats 1 mine away from my house because I had such a bad experience at that one. This firestone in firestone blew my socks off, they were awesome, extremely helpful, got the job done quickly, communicated every step of the way from confirming appointment to completion. You should probably have this store manager mentor your other store managers!
This review is long overdue. I had been having so many issues with the Firestone in Longmont, unable to complete services they set appointments for, lack of communication, poor customer service. The team at the Frederick location got me in lars minute, completed the service Longmont was failing to do, and made the price right for me. I think I don't mind driving to Frederick for that kind of service!
Chance was super helpful and got all of my issues fixed! Im usually super worried about mechanics quoting me ridiculous things that I know are alright but he got me straight and got me back on the road ASAP! Will definitely be coming here again!