Mountain Valley Plumbing and Heating has been serving the local community since 2007. Their technicians have over 50 years of combined experience, making them experts in working on homes and businesses. No job is too big or too small, and customer satisfaction is their top priority. They provide quick, prompt service, arriving on time and diagnosing issues efficiently. Their technicians are knowledgeable and skilled, working together as a team to get the job done. They are known for being professional and caring, with staff members like Nathan providing excellent customer service and Alex offering helpful advice and estimates. The company responds quickly to issues, often coming out on the same day to assess problems and provide solutions, even for issues related to boilers or furnaces. The team is respectful, patient, and dedicated to leaving the work area clean and organized, with some technicians explaining complex thermostats and ensuring customers understand their systems. Overall, Mountain Valley Plumbing and Heating is highly recommended for their reliable, friendly, and thorough service.
They truly go above and beyond. Alex did custom boiler work for me to add a secondary heat source and did an excellent job. He not only removed some old, very heavy equipment that was no longer needed, but also worked creatively with me and his team to find a proper solution. When a minor leak popped up overnight, I told him he could come by anytime within the next week—he was at my house the very next day. Highly recommend!
Mountain Valley replaced out furnace and we were very pleased with their work. Beginning with technician Gabe who diagnosed the problem with the old furnace and returned almost immediately when we had additional questions; to Zack who was very patient with our questions about new furnaces, to Owen who was polite and respectful in his evaluation of our ducts, and, finally, to Danny who is the SUPERSTAR installer of our new furnace. He patiently answered our questions, talked us through a complicated new thermostat, and left the furnace area cleaner and more organized than it was before we started this process. Overall, terrific team.
I had the pleasure of dealing with Nathan from Mountain Valley Plumbing. He was very professional for a young employee and had the customer service skills of a much more seasoned employee. As the owner of an HVAC/Plumbing/Electrical contractor in Ohio, with over 60 employees, I would love to have an employee of his caliber. It's great to see a professional company care enough about their customers, to provide the training necessary to ensure complete customer satisfaction. Job Well Done!!!
854 Dunraven Street, Estes Park, CO 80517
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