About Gustafson Heating & Air Conditioning Inc.
Gustafson Heating & Air Conditioning Inc., a family-owned business established in 1971, is known for its commitment to quality service and customer satisfaction. As the oldest, largest, and most experienced RHEEM dealer in the Denver metro area, they offer 24/7 emergency services. The company has earned praise for its knowledgeable staff, competitive pricing, and quick problem resolution. Customers appreciate the technicians' professionalism, responsiveness, and helpfulness, especially when it comes to troubleshooting issues over the phone or handling repairs without hidden charges. The team is recognized for providing excellent customer service, keeping clients informed throughout the process. Technicians are described as kind, professional, and accommodating, even with customers’ pets present. Customers have also noted the friendly and helpful front office staff, along with technicians who demonstrate expertise in servicing appliances and systems. Recently, customers shared positive experiences with Todd, who thoroughly tested the air conditioner to fix an overheating compressor, ultimately saving the need for a replacement. Others appreciated the technician's assistance with airflow issues and tips for better temperature regulation with the smart thermostat. They valued the honesty and understanding that sometimes systems require adjustments after installation. Additionally, Gustafson’s team successfully replaced a 20-year-old heating and AC units, with praise for Jacob and Luis, who completed the project with great quality, attention to detail, and cleanliness. Overall, Gustafson Heating & Air Conditioning Inc. continues to stand out for its dedicated team of knowledgeable professionals and focus on delivering quality service.
As a Realtor and homeowner, I recommend Gustafson to all of my clients and friends! They just did an amazing job installing our heat pump furnace & A/C as well as a hot water heater in our older home. The entire crew worked diligently to make sure the system worked properly and they were patient and accommodating explaining the new system to us. We are extremely pleased with their work and would recommend Gustafson to all. Thanks!
The technician, Justin, did a great job repairing and cleaning my furnace. I have worked with Gustafson Heating and Air Conditioning for over 17 years. They installed the furnace in my home when it was built. Now that it is time to replace my almost 18 year old furnace, I will only buy my new furnace from Gustafson because I trust them and know they will do a good job. In addition, when problems arise they work very hard to solve the problems and stand behind their work.
The two story townhome had a large temperature difference between the 1st and 2nd floors. The technician came out promptly and rebalanced the system quickly. There was marked improvement of the problem and at this time there is only 1.5° difference between the two floors.
We were very pleased with the service. There were no charges. This service considered to be warranty work.