Reviews for Elavon, Inc.
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
My LLC got shut down for being non-compliance. Keep in mind, my entire business is on the eBay platform. Therefore I do not take Debit / credit cards. Elavon was suggested to me and I've been trying to remove it because my business does not take physical cards. Horrible experience, I do not advise using them for anything business related.
After almost TEN years of using Elavon and my Poynt system stopped working, so I decided to go with “square” I did not close my merchant account since it was inactive, I was charged a non compliance fee, in addition 2 months of “statement fees” and surprise!!! Billed $191.99 on July 1st.!!! Be aware of ALL the little fees I never knew about if using them as a merchant!!! DO NOT USE ELAVON!
My medical record system changed and as a result we no longer were using Elavon. The annual fee was charged right around the time of the switch and though we were no longer using their services they would not refund the money.